A structured 25-question diagnostic that stress-tests your organisation's readiness to enter, sustain, or renegotiate a value-based healthcare contract. Evaluates readiness against three primary failure patterns: Volume Shock, Case-Mix Drift, and Payer Behaviour Change.
5 domains
25 questions
Approximately 15 minutes
Self-assessment version
Self-assessment version. This instrument is available as a facilitated Full Diagnostic — with a written report, section-by-section analysis, and a board-ready Proceed / Delay / Redesign recommendation.
Evaluates whether your organisation has the strategic foundations, leadership alignment, and governance structures required to enter a value-based contract successfully.
Tests against: Governance Fragility
Question 1
Does your organisation have a board-approved VBHC transition strategy with defined timelines, milestones, and named executive ownership?
Strong — 3 pointsA formal, board-approved strategy exists with clear timelines, KPIs, and a named executive accountable for outcomes.
Partial — 2 pointsA strategy is in development or exists informally, but lacks board approval or complete accountability structures.
Weak — 0 pointsNo formal VBHC strategy exists. Transition is being considered but has not been structured or approved.
Question 2
Has senior leadership explicitly acknowledged that your current infrastructure was built for fee-for-service, and established a plan to address the structural gaps?
Strong — 3 pointsLeadership has explicitly acknowledged the infrastructure gap and a gap-closure plan is in place with budgeted resources.
Partial — 2 pointsAwareness exists, but the structural gap has not been formally assessed or addressed in planning.
Weak — 0 pointsNo explicit acknowledgement. The organisation is approaching VBHC as an operational add-on to an FFS infrastructure.
Question 3
Is there a named executive — not an operational manager — who is formally accountable for VBHC contract performance outcomes?
Strong — 3 pointsA senior executive (C-suite or direct report) holds named accountability for contract performance, with board visibility.
Partial — 2 pointsAccountability exists at a mid-management level but has not been elevated to executive or board level.
Weak — 0 pointsNo named executive accountability. Responsibility is diffused across teams or sits below the senior leadership level.
Question 4
Does your governance framework include a quarterly mechanism for reviewing contract performance data and triggering escalation when thresholds are breached?
Strong — 3 pointsA formal quarterly review process exists with defined escalation thresholds, decision rights, and corrective action protocols.
Partial — 2 pointsReviews occur but are informal, irregular, or lack defined thresholds and escalation pathways.
Weak — 0 pointsNo regular performance review process for contract oversight. Issues are addressed reactively.
Question 5
Has your organisation completed a structured risk assessment of the specific contract terms being proposed — including a failure-mode analysis?
Strong — 3 pointsA structured risk assessment has been conducted on the specific contract terms, including failure-mode analysis and mitigation planning.
Partial — 2 pointsA general risk review has been conducted but it has not been applied to the specific contract terms or failure patterns.
Weak — 0 pointsNo structured risk assessment has been conducted. The organisation is proceeding on broad optimism.
Section 2 of 5
Financial Risk
Assesses whether your organisation has the financial modelling, reserves, and risk management infrastructure to sustain a value-based contract through adverse scenarios.
Tests against: Volume Shock · Case-Mix Drift
Question 6
Have you modelled your financial exposure under three adverse scenarios: 15%, 25%, and 35% shifts from projected utilisation?
Strong — 3 pointsThree or more adverse utilisation scenarios have been modelled with explicit financial impact calculations and board visibility.
Partial — 2 pointsSome scenario modelling has been done, but coverage is incomplete or uses conservative assumptions only.
Weak — 0 pointsNo adverse scenario modelling. Financial projections are based on baseline assumptions only.
Question 7
Has your organisation defined a risk corridor — an explicit financial threshold beyond which you would trigger renegotiation or exit from the contract?
Strong — 3 pointsA formally defined risk corridor exists with agreed thresholds, decision rights, and a documented renegotiation/exit protocol.
Partial — 2 pointsA general sense of acceptable loss exists but has not been formalised into a documented risk corridor with defined triggers.
Weak — 0 pointsNo defined risk corridor. The organisation lacks a clear exit position or renegotiation trigger.
Question 8
Has the population risk profile underpinning the contract been independently validated — not solely by the payer or contract proposer?
Strong — 3 pointsPopulation risk assumptions have been independently validated by an actuary or external advisor with relevant expertise.
Partial — 2 pointsAn internal review has been conducted but external independent validation has not been obtained.
Weak — 0 pointsThe organisation is relying on actuarial assumptions provided by the payer without independent review.
Question 9
Does your finance function have direct line-of-sight into the monthly cash-flow impact under a sustained increase in denial rates?
Strong — 3 pointsMonthly cash-flow modelling under denial rate stress scenarios is in place with real-time monitoring and financial leadership visibility.
Partial — 2 pointsDenial exposure is understood at a high level but has not been translated into monthly cash-flow impact scenarios.
Weak — 0 pointsNo modelling of denial rate impact on cash flow. The relationship between denial rates and cash position is not actively monitored.
Question 10
Is your organisation capitalised or financially reserved to absorb a worst-case Year 1 loss — as modelled — without operational disruption?
Strong — 3 pointsReserves or credit facilities are confirmed and sufficient to cover the modelled worst-case Year 1 scenario without service disruption.
Partial — 2 pointsReserves exist but may not fully cover worst-case scenarios. The gap has been noted but not mitigated.
Weak — 0 pointsNo explicit reserve analysis. The organisation is assuming financial performance close to the base case.
Section 3 of 5
Operational Readiness
Evaluates whether your clinical operations, care pathways, and workforce are capable of performing consistently under value-based incentive structures.
Tests against: Volume Shock · Case-Mix Drift
Question 11
Are your care pathways documented, consistently followed, and auditable at the service-line level relevant to this contract?
Strong — 3 pointsCare pathways for relevant service lines are fully documented, regularly audited for adherence, and linked to performance incentives.
Partial — 2 pointsPathways exist but audit coverage is inconsistent, or adherence monitoring is limited to selected services.
Weak — 0 pointsCare pathways are informal or poorly standardised. Variation in clinical practice is significant and unmonitored.
Question 12
Do clinical teams understand how their individual and team behaviour directly affects contract performance — and are they measured and incentivised accordingly?
Strong — 3 pointsClinical staff understand the contract performance levers, receive regular feedback on their contribution, and have aligned incentive structures.
Partial — 2 pointsLeadership understands the connection, but this has not been effectively communicated to or embedded with clinical teams.
Weak — 0 pointsClinical teams are not aware of their role in contract performance. The connection between clinical behaviour and financial outcomes is not established.
Question 13
Has your organisation assessed the additional operational bandwidth required to manage a VBHC contract alongside existing fee-for-service obligations?
Strong — 3 pointsA formal operational capacity assessment has been conducted. Additional bandwidth requirements have been identified and resourced.
Partial — 2 pointsCapacity has been considered informally, but no formal assessment has been conducted or resourced.
Weak — 0 pointsNo capacity assessment has been done. The assumption is that existing teams will absorb the additional workload.
Question 14
Is your utilisation management function capable of detecting and responding to emerging case-mix drift within a 30-day window?
Strong — 3 pointsUtilisation management has the tools and processes to detect case-mix shifts monthly, with defined escalation and response protocols.
Partial — 2 pointsCase-mix is monitored but reporting is quarterly or lacks the granularity to detect drift early enough for intervention.
Weak — 0 pointsNo structured case-mix monitoring. Deviations from the contract baseline would not be detected until financial impact is already significant.
Question 15
Is there a formal transition plan that sequences the operational changes required for VBHC — including staff training, process redesign, and incentive realignment?
Strong — 3 pointsA detailed, phased transition plan exists with clear milestones, resource commitments, and accountability for each workstream.
Partial — 2 pointsA transition plan is in development or exists at high level, but lacks the operational detail required for reliable execution.
Weak — 0 pointsNo formal transition plan. Operational changes are expected to happen organically after contract signing.
Section 4 of 5
Data & Analytics
Tests whether your data infrastructure can produce the real-time intelligence required to manage, optimise, and defend contract performance.
Can your data infrastructure produce, on demand, a real-time view of contract performance by service line, cohort, and cost driver?
Strong — 3 pointsReal-time or near-real-time contract performance dashboards exist with service-line and cohort-level granularity.
Partial — 2 pointsReporting exists but is delayed, aggregated, or lacks the granularity required for active contract management.
Weak — 0 pointsNo real-time contract performance reporting. Data relies on payer-produced statements which arrive weeks after the reporting period.
Question 17
Do you have access to payer-level data showing approval rates, denial patterns, and payment timing trends — not just aggregate claims statistics?
Strong — 3 pointsPayer-specific behavioural data (approval rates, denial patterns, timing trends) is tracked and analysed regularly by payer.
Partial — 2 pointsAggregate denial and payment data is available, but payer-specific behavioural analysis is limited or informal.
Weak — 0 pointsNo payer-specific data analysis. The organisation lacks visibility into how individual payer behaviour affects contract performance.
Question 18
Is your coding practice audited at least quarterly for consistency, accuracy, and alignment with the definitions used in this value-based contract?
Strong — 3 pointsQuarterly coding audits are conducted, findings are acted upon, and coding practice is explicitly aligned to contract definitions.
Partial — 2 pointsCoding audits occur but are infrequent, limited in scope, or not explicitly linked to the contract's definitional requirements.
Weak — 0 pointsNo structured coding audit. Coding practice variation is not monitored or managed in relation to this contract.
Question 19
Can your analytics function identify, at cohort level, which patient populations are driving cost deviation from the actuarial baseline?
Strong — 3 pointsCohort-level cost analysis is available, enabling the identification of high-deviation populations and targeted management responses.
Partial — 2 pointsHigh-level cost analysis exists but lacks cohort granularity. Deviations can be detected but not readily attributed to specific populations.
Weak — 0 pointsNo cohort-level cost intelligence. Cost deviations are identified too late and cannot be linked to manageable population segments.
Question 20
Does your analytics function have the capability to detect case-mix drift within one reporting cycle and generate an alert before financial exposure becomes significant?
Strong — 3 pointsAutomated or structured monitoring detects case-mix drift within one reporting cycle, with defined alert thresholds and escalation protocols.
Partial — 2 pointsCase-mix is monitored but detection is delayed or relies on manual review rather than systematic monitoring.
Weak — 0 pointsNo structured case-mix drift detection. Deviations surface only when financial impact is already embedded in the contract.
Section 5 of 5
Contracting & Performance
Tests whether the contract terms themselves — independent of your internal readiness — are structured to protect your organisation against the three primary VBHC failure patterns.
Have the contract terms been explicitly stress-tested against the three primary VBHC failure patterns: Volume Shock, Case-Mix Drift, and Payer Behaviour Change?
Strong — 3 pointsAll three failure patterns have been modelled against the specific contract terms, with financial impact quantified and mitigation clauses sought.
Partial — 2 pointsSome failure modes have been considered, but the analysis is incomplete or has not been translated into contract negotiation positions.
Weak — 0 pointsThe contract has not been stress-tested against failure patterns. Risk assessment is limited to financial projections under base-case assumptions.
Question 22
Do the contract terms include transparent, operationally-validated performance definitions — not definitions that are ambiguous or subject to payer reinterpretation?
Strong — 3 pointsPerformance definitions are explicit, agreed by both parties, and operationally tested against your data systems before contract signing.
Partial — 2 pointsDefinitions are broadly agreed but contain ambiguous language or have not been validated against operational data.
Weak — 0 pointsPerformance definitions are vague, open to interpretation, or have been accepted without operational validation.
Question 23
Are dispute resolution procedures, renegotiation triggers, and exit conditions explicitly defined in the contract — not left to informal negotiation?
Strong — 3 pointsThe contract includes explicit, tested dispute resolution mechanisms, defined renegotiation triggers, and a clear exit pathway with specified conditions.
Partial — 2 pointsSome provisions exist, but they are generic, untested, or leave key decisions to future informal agreement.
Weak — 0 pointsNo explicit provisions. Exit, dispute, and renegotiation scenarios are not contractually addressed.
Question 24
Do payer reporting timelines and data-sharing obligations allow your organisation to detect adverse trends and take corrective action within the same contract period?
Strong — 3 pointsReporting timelines are contractually specified, frequent enough to enable within-period correction, and data-sharing obligations are enforceable.
Partial — 2 pointsReporting is provided, but the frequency or detail is insufficient for reliable within-period corrective action.
Weak — 0 pointsReporting obligations are vague or annual. Your organisation lacks the data flow to detect and respond to adverse trends in time.
Question 25
Is there a structured joint review mechanism with the payer built into the contract — enabling proactive course correction, not just annual reconciliation?
Strong — 3 pointsContractual joint review meetings are scheduled at defined intervals with agreed agenda, escalation pathways, and decision rights.
Partial — 2 pointsJoint reviews are intended but are informal, infrequent, or lack defined decision-making authority.
Weak — 0 pointsNo structured joint review mechanism. Dialogue with the payer is reactive and unstructured.
VBHC Contract Stress Test — Results
Your Contract Readiness Profile
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/ 75
Calculating...
Processing your responses...
Section-by-Section Breakdown
Strategy & Governance
0/15
Financial Risk
0/15
Operational Readiness
0/15
Data & Analytics
0/15
Contracting & Performance
0/15
Indicative Findings
Calculating recommendations...
This self-assessment shows the methodology. The full diagnostic goes further.
A facilitated HealthElevate diagnostic includes independent validation, section-by-section written analysis, failure-mode mapping, and a board-ready Proceed / Delay / Redesign brief with explicit conditions.